FAQ
Frequently Asked Questions
General Questions
What does Australian Peptide supply?
Australian Peptide supplies research-grade peptides for laboratory and scientific research. Our products are intended for research settings where materials are used for analytical, biochemical or laboratory investigation.
Our products are not supplied as medicines, supplements, cosmetics, food products or therapeutic goods.
Are your products for human use?
No. Australian Peptide products are not supplied for human or veterinary use.
They are intended strictly for laboratory and scientific research only. They must not be used for therapeutic, diagnostic, cosmetic, supplement, clinical, personal or veterinary applications.
Are your products approved by the TGA?
No. Products supplied by Australian Peptide are not approved therapeutic goods and are not included on the Australian Register of Therapeutic Goods.
They are supplied strictly as research materials for laboratory and scientific research.
Who can purchase from Australian Peptide?
Australian Peptide supplies products for research and laboratory purposes only. By purchasing from our website, customers confirm that they understand the products are not for human or veterinary use.
Customers must be at least 18 years old and must agree to our research-use terms before purchasing.
Can you provide medical advice?
No. Australian Peptide does not provide medical advice, treatment advice, dosing advice or health recommendations.
Any information on our website is provided for educational and scientific discussion only.
Product Information
What are research peptides?
Research peptides are peptide materials supplied for laboratory and scientific investigation. Peptides are short chains of amino acids that are studied in fields such as peptide chemistry, molecular biology, biochemistry and analytical science.
Research peptides are not medicines and are not supplied for human or veterinary use.
What products do you supply?
Australian Peptide supplies a focused range of research peptides, including RETATRUTIDE BPC-157, TB-500, GHK-Cu and MOTS-c.
Product availability may change as batches are updated, verified or restocked.
Are your products research grade?
Yes. Australian Peptide products are supplied as research-grade materials. Each product is batch identified and supported by product documentation to assist with laboratory traceability and research record keeping.
What does "research use only" mean?
"Research use only" means the product is supplied exclusively for laboratory and scientific research.
It means the product must not be used for human consumption, injection, ingestion, cosmetic use, veterinary use, treatment, diagnosis or any personal application.
Quality and Documentation
Do your products include a Certificate of Analysis?
Yes. Products are supported by Certificate of Analysis documentation to assist with batch verification, analytical review and laboratory record keeping.
A Certificate of Analysis helps connect a product batch to analytical information such as batch number, purity information and identity-supporting data.
What is a Certificate of Analysis?
A Certificate of Analysis, often called a COA, is a batch-specific document that records analytical information for a product.
For research peptides, a COA may include product name, batch number, appearance, HPLC purity, LC-MS identity support and other relevant testing information.
What does HPLC purity mean?
HPLC stands for High-Performance Liquid Chromatography. It is an analytical testing method used to separate and measure components in a sample.
For research peptides, HPLC purity helps show the relative purity profile of a batch under a specific testing method.
HPLC purity is an analytical measurement only. It does not mean a product is approved for human or veterinary use.
What does LC-MS mean?
LC-MS stands for Liquid Chromatography–Mass Spectrometry.
It is an analytical method used to support molecular identity confirmation by checking whether the detected molecular mass is consistent with the expected peptide structure.
HPLC and LC-MS provide different types of information and are often reviewed together as part of peptide analysis.
What is batch identification?
Batch identification means each production batch is assigned a unique batch number.
This helps connect the product label, vial, Certificate of Analysis, QR code verification and laboratory documentation.
Batch identification is important for traceability, quality review and research record keeping.
What is QR code verification?
QR code verification helps connect a product or batch number to supporting documentation.
When available, QR verification allows customers to access batch-related information and confirm that the product documentation matches the supplied item.
Ordering and Shipping
Do you ship within Australia?
Yes. Australian Peptide dispatches orders from within Australia.
Shipping times may vary depending on location, order volume and carrier conditions.
How are products packaged?
Products are packaged with a focus on traceability, presentation and protection during transport.
Packaging may include product labelling, batch identification, QR code verification and protective shipping materials.
Will my product label or packaging ever look different from website photos?
Yes, packaging may vary from time to time as labels, boxes or presentation materials are updated.
Regardless of packaging style, products remain batch identified and supported by documentation.
Can I track my order?
Yes. When tracking is available, tracking information will be provided after dispatch.
Customers should check their email details carefully at checkout to ensure shipping updates are received.
Storage and Handling
How should products be stored?
Products should be stored according to suitable laboratory procedures and the supporting product documentation.
Storage information is provided for laboratory handling, traceability and research record keeping only.
Are products supplied as lyophilised powder?
Many research peptides are supplied as lyophilised powder.
Lyophilisation, also known as freeze-drying, removes water from material under controlled conditions and is commonly used for research peptides to support storage and transport stability.
Do you provide reconstitution, mixing, dosing or administration instructions?
No. Australian Peptide does not provide instructions for reconstitution, mixing, dosing, administration, injection or human use.
Our products are supplied strictly for laboratory and scientific research only.
Do you supply bacteriostatic water instructions?
No. Australian Peptide does not provide bacteriostatic water instructions, mixing ratios, dosing information or preparation guidance for human or veterinary use.
Customers must not use Australian Peptide products for human or animal administration.
Compliance and Safety
Are your products medicines?
No. Australian Peptide products are not medicines.
They are not supplied to treat, cure, diagnose or prevent any disease or condition.
Are your products supplements or cosmetics?
No. Australian Peptide products are not supplements, cosmetics, food products or wellness products.
They are supplied strictly for laboratory and scientific research.
Can your products be used for personal use?
No. Products supplied by Australian Peptide must not be used for personal use.
They are supplied only for research purposes in appropriate laboratory or scientific settings.
Can you answer questions about dosage or effects?
No. Australian Peptide does not answer dosage questions, treatment questions, personal-use questions or questions about expected effects in people or animals.
Any request of that nature will be declined.
Why is your website strict about research-only wording?
Because our products are supplied only as research materials.
Clear research-only wording helps protect customers, supports responsible product presentation and reduces confusion about what these products are and are not supplied for.
Website Resources
Where can I learn more about research peptide terminology?
You can visit our Peptide Glossary to learn common terms such as HPLC, LC-MS, Certificate of Analysis, lyophilised powder, batch number and peptide synthesis.
Where can I learn more about HPLC purity?
You can read our article "Understanding HPLC Purity" for a clear explanation of how HPLC is used in peptide analysis and why it should be interpreted alongside other documentation.
Where can I learn more about Certificates of Analysis?
You can read our article "Certificate of Analysis Explained" or visit our Certificate of Analysis Library for batch documentation and product verification information.
Where can I learn about product quality standards?
You can read our "Research Peptide Quality Standards" guide to understand how batch identification, COA documentation, HPLC purity, LC-MS identity support and QR verification work together.
Contact
How can I contact Australian Peptide?
You can contact Australian Peptide through our Contact page or by using the contact details provided on our website.
For product, order or documentation questions, please include your order number, product name and batch number if available.
Can you help me choose a product for personal use?
No. Australian Peptide cannot help customers choose products for personal, medical, cosmetic, supplement or veterinary use.
We can only provide information related to product documentation, research-use positioning, batch traceability and general laboratory research context.
Important Notice
Australian Peptide products are supplied strictly for laboratory and scientific research only.
They are not approved for human or veterinary use and must not be used for therapeutic, diagnostic, cosmetic, supplement, clinical, personal or veterinary applications.
By purchasing from Australian Peptide, customers acknowledge and agree that products are supplied for research purposes only.
Looking for Australian research peptides with COA documentation?
Learn more about Australian Peptide's research-only peptide range, batch traceability, and quality documentation on our Research Peptides Australia page.